Effective Date: 22 January 2026
iCarpenter Pte Ltd (“we”, “us”, “our”) values your privacy and is committed to protecting your personal data in accordance with Singapore’s Personal Data Protection Act (PDPA). This Privacy Policy explains how we collect, use, store, and disclose your personal data when you visit our website or engage with our services.
1. Personal Data We Collect
We may collect the following personal data from you:
- Name, contact number, email address
- Address and property details (for quotations, consultations, or deliveries)
- Project requirements or specifications
- Payment information (only as necessary for invoicing or deposit collection)
- Any other information you provide voluntarily
2. How We Use Your Personal Data
Your personal data is used for the following purposes:
- To provide quotations, consultations, and custom carpentry services
- To process deposits, payments, and invoices
- To arrange delivery, installation, and after-sales support
- To communicate with you about your project or our services
- For internal record-keeping, quality assurance, and service improvement
- To comply with legal or regulatory requirements
3. Disclosure of Personal Data
We do not sell your personal data. We may share your personal data with:
- Our trusted service providers (e.g., delivery, installation, or subcontractors)
- Payment processors and banks for payment processing
- Regulatory authorities if required by law
All third parties are contractually bound to maintain the confidentiality and security of your data.
4. Data Protection
We take reasonable steps to protect your personal data against:
- Unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks
We implement administrative, physical, and technical safeguards appropriate to the sensitivity of the data.
5. Data Retention
We retain your personal data only as long as necessary for:
- Providing our services
- Fulfilling legal obligations
- Resolving disputes or enforcing our agreements
Once the data is no longer required, it will be securely deleted or anonymized.
6. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Withdraw consent for data collection or processing (where applicable)
- Request deletion of your personal data (subject to legal or contractual obligations)
To exercise these rights, please contact us at:
Email: info@icarpenter.com.sg
Phone: +65 XXXX XXXX
7. Cookies & Website Tracking
We may use cookies and similar technologies to:
- Improve website functionality
- Analyse website traffic
- Provide relevant content and marketing insights
You can manage cookies through your browser settings.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
By using our website or engaging our services, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy.